Privacy Policy

At JOVIO ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we may collect your email address and display name.
• Emotional Data: Information about your emotional states, including emotions you select and life areas you identify as relevant to your feelings.
• Conversation Data: Messages and interactions you have with our AI companion.

1.2 Automatically Collected Information

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: How you interact with the app, including features used and time spent.
• Log Data: IP address, browser type, and crash reports.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your experience and provide tailored emotional support
• Analyze usage patterns to improve our AI companion
• Communicate with you about updates, features, and support
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

3. Data Storage and Security

3.1 Local-First Storage

JOVIO is designed with a local-first approach. Your emotional data and conversation history are primarily stored on your device. This means:

• Your conversations remain private on your device
• You have full control over your data
• You can delete your local data at any time through the app settings

3.2 Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for data transmission
• Secure authentication protocols
• Regular security audits and updates

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our Service (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our legal rights
• Safety: If we believe disclosure is necessary to protect the safety of any person
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Delete your account and associated data
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Opt out of marketing communications

6. Children's Privacy

JOVIO is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@itsjovio.com
Support: support@itsjovio.com